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ANATROVE

Legal

Grievance Redressal

Last updated 8 October 2026

If you have a complaint about this website, the content on it, or how we have handled your personal data, our Grievance Officer will look into it.

Grievance Officer

Zareen Taj

Grievance Officer

Email: administration@anatrove.com
Phone: +91 86603 49763
Address: Anatrove Enterprises Private Limited, B1403, Arvind Sporcia, Anns Church Road, Rachanahalli, Dr. Shivarama Karanth Nagar, Bangalore North, Bengaluru 560077, Karnataka, India

How to raise a grievance

Email the Grievance Officer with:

  • your name and how to contact you;
  • what the complaint is about, with any page links, dates or reference numbers;
  • what you would like us to do.

Timelines

  • We acknowledge your grievance within 24 hours.
  • We aim to resolve it within 15 days.
  • For grievances about personal data under the Digital Personal Data Protection Act, 2023, we respond within the period the law sets, and at most 90 days.

If you are not satisfied

If you are not satisfied with our response to a personal-data grievance, you can complain to the Data Protection Board of India once you have used our process.

Our ventures

For complaints about a booking, order or account with one of our ventures, please use that venture’s own support channel first, for example support@thepetsclub.in for The Pets Club. See also our Privacy Notice.